NPD: Shoppers Spend Black Friday Online

Super Saturday (what retailers call the Saturday before Christmas) will once again be an important day for in-store activity. “The timing of the calendar plays a role in when and where consumers do the bulk of their holiday spending,” says Marshal Cohen, chief industry advisor, The NPD Group.

“It’s up to retailers to make the most of the days on the calendar by delivering the promotional value, product offerings and shopping experience that the consumer desires.” The importance of each holiday shopping day differs when looking at specific industries. Black Friday was the most important day of 2017

Footwear was the biggest anomaly, with each of the primary holiday shopping days falling outside of the top 10 for the industry in 2017. “Online shopping drives significant holiday spending over those peak days, particularly among the early birds,” says Cohen. “Some traditions remain, but more and more consumers are forgoing the Black Friday trip to the mall and doing their shopping online over more days.”